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Train your stuff and supervisors to deliver service that will keep your customers returning.

 


 

 

Knowing how to give excepitonal customer service is one of the keys to growing and sustaining a business.

Our customer service training programs and seminars can do everything from helping your organization to establish a service strategy to teaching your front-line emplyees how to effectively answer the phone.

 
customer service 

Cover topics

  • Describe exceptional customer service
  • The importance of service standards and their impact of customers' experience
  • Explain service language and its importance in commynicating with customers.
  • Demanding customers - how to handle them
  • Techniques for dealing with angry or upset customers

If you would like to apply for this program click here.

 

 

 

 

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